This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
This website does not use tracking cookies, advertising cookies, or any cookies that require your consent under the UK Privacy and Electronic Communications Regulations (PECR) or the UK GDPR. You will not be asked to accept or decline cookies when you visit this site.
We use Plausible Analytics to understand how visitors use our website. Plausible is a privacy-first analytics platform that does not use cookies, does not collect personal data, and does not track individuals across sites or devices. All data collected is anonymised and aggregated. Plausible is fully compliant with GDPR, PECR, and the ePrivacy Directive without requiring a cookie consent banner. Plausible stores data on servers within the European Union. You can read more about Plausible's approach to privacy at plausible.io/data-policy.
Our website is served through Cloudflare's content delivery network. Cloudflare may set a cookie named __cf_bm on your device for the purpose of distinguishing between humans and automated traffic. This is a strictly necessary security cookie required for the website to function correctly and securely. It does not collect personal data and does not require consent under PECR. It expires at the end of your browser session.
Our website contains links to external sites, including our meeting booking provider Calendly. When you follow a link to an external site, that site's own privacy and cookie policies apply. We are not responsible for cookies set by third party websites.
Protecting the personal information you provide us is of utmost importance to us. We therefore take the following steps to ensure this:
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address.
We use this information to respond to your query, including providing you with any requested information about our services. We may also email you after your enquiry to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
We do not share this information with any third parties. Your enquiry is stored and processed as an email which is hosted by Microsoft within the European Economic Area (EEA).
We do not use the information you provide to make any automated decisions that might affect you. We keep enquiry emails indefinitely unless you request otherwise, in which case we will delete them.
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period if you believe we are not doing so lawfully. In some circumstances you can also ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data, please use the contact information provided in the Who Are We section of this policy.
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner's Office via their website at www.ico.org.uk/concerns or write to them at:
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.
We will update the version number and date of this document each time it is changed.
Last updated: April 2026 · Secure Step Forward Limited · Company No. 14253306